Your privacy and control over your personal data are extremely important to us. This page explains how individuals covered by the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) can make data-related requests at SmartLoveSecrets.com.
We believe in full transparency, and we are committed to helping you manage your data with clarity and ease.
Who Can Make a Data Request
You can submit a data request if you are:
– A resident of the European Union or United Kingdom and fall under GDPR
– A resident of California and fall under CCPA
– A customer, visitor, or user who has shared personal information with SmartLoveSecrets.com through our contact forms, booking pages, or other interactions
If you are unsure about your eligibility, feel free to reach out and we will help you determine the right next step.
Types of Data Requests You Can Make
Under GDPR and CCPA, you have the right to:
1. Access Your Data
You can request a copy of the personal information we have collected about you. This includes your name, email address, and any past messages or submissions through our website.
2. Correct Your Data
If your information is inaccurate or outdated, you may request a correction so we have the most accurate version of your data on file.
3. Delete Your Data
You can ask us to erase all personal data we hold about you. Once verified, we will delete the data unless we are required to retain it by law for a specific reason.
4. Limit or Object to Use
You may ask us to limit how we use your data or object to certain types of processing, such as receiving promotional emails.
5. Withdraw Consent
If you gave consent for marketing or tracking and changed your mind, you can withdraw that consent at any time.
How to Submit a Data Request
To submit a GDPR or CCPA request, please follow these steps:
– Go to our Contact Us page.
– Choose “Data Request (GDPR / CCPA)” as your subject.
– Provide your full name and the email address you used when interacting with our website.
– Clearly state what you are requesting: access, correction, deletion, or another type of request.
Once we receive your request, our team will verify your identity and respond within 30 days. In some cases, we may ask for additional verification to ensure your privacy is protected.
How We Handle Your Request
We take every request seriously and handle it with care. Here is what happens once you submit your form:
– We confirm your identity and gather any needed clarifications
– We locate and review the data associated with your name and email
– We carry out your request as soon as possible, usually within 30 days
– You receive a confirmation once your request has been completed
If your request is complex or requires more time, we will inform you promptly and explain the reason for the delay.
Questions or Concerns
If you have any questions about your privacy rights, data collection, or how we process your information, please contact us through our Contact Us page. We are here to help and committed to full transparency.